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Security Services, Security, A&R Security Services, Digital Occurrence Book

Has your security provider invested in new technologies?

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The development of technologies and the way we now think has changed and shaped how the security industry provides effective services to commercial properties across South Wales.

With CCTV and alarm system installations and monitoring now a basic service provided, professional security providers are looking at more innovative technologies to not only help protect their clients but to also make their guards’ jobs more efficient.

Here at A&R Security services we understand that to be the best security provider, you need to invest in new technologies. We have invested in a number of new technologies that have benefited both our guards and our clients including a StaySafe app that can be used to locate our security guards in an emergency and send immediate help, digital checkpoints where our guards log their checkpoint within a certain time and more recently digital daily occurrence books.

But what is a digital Daily Occurrence Book?

Just like a physical copy the digital daily occurrence book allows our security guards to digitally log their duties and any incidents that could have occurred during their shifts. As the system is cloud-based and digital it removes our need to use physical copies (helping us reduce our paper wastage and become more environmentally friendly) and can be accessed from any logged system or device.

Having this cloud-based system not only means that it can be used in any building or location, but it also allows our clients, the properties building manager and our security managers to view and monitor our security guards daily duties. Also, as all the data inputted is dated and timed, it can be used as evidence should an incident occur on site.

 

A&R Security Services provide a range of professional security services that can be tailored to suit your needs. We can provide effective concierge security right through to key holding and alarm response services. To find out more about our services or would like a free no-obligation quote call us on 01656 713950

Cybersecurity, Physical Security, Security, Security Services, Security Guards, mobile Patrol, manned Guard, Alarm Response

Cybersecurity vs Physical Security: Which is more important?

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When looking for ‘Security’ for either your home or business into google or other web browsers, you’re immediately greeted with results talking about increasing your firewall protections rather than actual physical security solutions.

And with the technology and the world now moving at such fast paces, cybersecurity is seen as one of the fundamental building blocks of any business or home network.

But with so many of us rushing to secure our networks and data, are businesses neglecting the physical aspect of their security? And should they be focusing on one aspect of find links between them?

Cybersecurity

In the past 20 years, technology has changed from us having static computer systems in locked rooms to us having mobile laptops that allow us to work anywhere. However, with the advancement in devices being able to connect to the internet and allowing us to work in any location, our technology and data can easily come under attack by rogue viruses and spyware.

In 2019, Hiscox insurers conducted research on Cyber-attacks on British firms and found that 55% had faced an attack compared to 40% in 2018. With the average losses from breaches soaring from £176,000 to £272,000 (an increase of 61%).

Physical Security

Where cybersecurity protects your data from criminals, physical guards protect your data and physical assets from physical threats. Physical Security guards can be used in a number of ways to protect physical assets including:

  • Alarm Response and key holding services
  • Manned guard
  • Mobile Patrol
  • Concierge/front of house.

Working together

With our modern lives seeing more and more technology, a modern security solution needs to utilise both cybersecurity and physical security and have both working together and informing each other.

And with the advancements in technology, physical security has changed. Before it was simply putting a key in a lock, but now large corporate buildings are installing more advanced systems such as keypads, access guards, audio/visual feeds to grant access. And these systems use data that needs to be protected.

Physical threats can also compromise your cybersecurity as it is much easier for a criminal to gain access to your network and steal your valuable data. This means that server rooms and data centres should be secured at all times and that businesses that use cloud networks should ensure that they only use reputable companies that have a proven track record when it comes to securing data.

There is no right or wrong answer when it comes to which is better. It’s more if a question of “How much is your business willing to invest in each and how you can make them work together”

If you are looking for a reputable security provider to coincide with your cybersecurity, take a look at our website for further details or contact us on 01656 713950.

Has lockdown reduced crime rates in Cardiff?

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Right now, lockdown and social distancing have become the new norm.  But, with the recent relaxations in lockdown rules here in Wales and in Cardiff, there are more people walking the streets and businesses are beginning to welcome back staff and re-open their doors to the public (all the while maintaining social distancing rules).

However, if you looked at the streets in Cardiff Central or the large towns in the surrounding areas a few months ago, you would have seen them empty with a few people or vehicles going by. So, it would be easy to assume that with the lockdown measures in place crimes rates would have fallen. Right?

Well to answer that question we did a little comparison of the Crime Rates in both Cardiff Central and Cardiff County over a period of 6 months (3 months before and 3 months during lockdown).

Overall Crime Rates in Cardiff Central

February 2020 March 2020 April 2020
1,617 1,460 1,219
November 2019 December 2019 January 2020
1,458 1,518 1,453

 

Overall Crime Rates in Cardiff County

February 2020 March 2020 April 2020
3,907 3,641 4,152
November 2019 December 2019 January 2020
3,769 3,688 3,863

 

Compared to November’s recorded crime rate in Cardiff Central, February had the highest recorded number of crimes with it steadily decreasing in April by 16.1%. However, with April having the lowest number of recorded crimes out of the months spanning from November 2019 to March 2020 it had the highest number of anti-social behaviour reports at 533 (increasing by 87.7%).

However, the statistics for Cardiff County paint a very different picture with crimes rates being significantly higher in April compared to the 3 months during and before lockdown. With Anti-social behaviour being the highest recorded crime at 2,019 reports.

Normally Anti-social behaviour relates to youths either loitering, fighting, making loud noise or other behaviour but it also involves in the trespassing and the damaging of properties – which can cost struggling businesses thousands to put right.

So these statistics show that even with the stricter lockdown rules in place for the public’s safety, there were still a high number of crimes committed in Cardiff Central and in the county – which begs the question should you be investing more heavily in your security now?

We say yes.

Right now lockdown rules are beginning to relax and we are seeing more people walking around and travelling which increases the risk of businesses becoming targets for more damaging crimes – which can be devastating for businesses who are currently struggling during this difficult time.

One way you can deter criminals from targeting your business is investing in our professional Manned Guarding and Mobile patrols. You may be thinking having guards to protect your business may seem excessive, but they are the perfect solution to give your security that physical presence.

Manned Guards

If you are looking for a more fixed physical presence for your security during lockdown, then our manned guards are the perfect solution. All of our staff are fully trained in customer services and are SIA licensed to operate and provide security services and can work in shift patterns allowing your businesses to be protected 24/7 365days a year.

Depending on your business or premises our professional manned guards can be stationed by main entrances or main gates to monitor who is entering or exiting your building and turn away anyone who may be acting suspiciously or in a threatening manner. If you need secure keyholding our manned guards can hold onto a set of keys for your business, allowing contractors, tradesmen, authorised staff, and emergency services to enter your building. They can also be used as concierge, providing customer service to your staff and visitors, answering queries and monitoring CCTV for any suspicious activity or damages (such as leaking pipes, etc)

Mobile Patrols

If you are a business that is located in a remote location, a large area or are spread over multiple sites then having mobile patrols is the perfect solution.

All of our Mobile patrol vehicles are fully branded and show criminals that you take the security of your business seriously. Our mobile guards can conduct regular patrols at a time that is suited to you or if you want to make the patrols less predictable then we can have our mobile guards conduct patrols at irregular times. Alongside conducting patrols around your property, we can create electronic check-in points for our guards to check-in so that you know that your business is being patrolled and is secure. Very much like our manned guarding services our mobile patrols can act as secure key holders, allowing contractors, authorised personnel or emergency services into your business and quickly respond to any alarm call-outs.

But not only do these two security services give your business a more physical security presence, it also showcases to staff that when they return to work that you take their safety seriously and you have taken steps.

Throughout lockdown, we have been providing effective and professional security solutions to businesses across South Wales including a large office block within Cardiff Central. Although the building saw a large number of their occupants leaving at the beginning of lockdown to work from home, our professional manned guards continued to provide our security services. To ensure that the building was secure throughout the day and evening our manned guards worked in shift patterns, providing concierge services to those visiting the business, monitoring CCTV for any suspicious activity, and quickly responding to any alarms and alerts.  Giving the building manager and owner peace of mind that their building was in safe and capable hands.

For more information about our Manned guarding, mobile patrols, concierge services and key holding visit our website or to arrange a free quote call us on 01656 713950

Concierge Security, Concierge Security Services, Security Services,Security, A&R Security Services

Concierge Security: 5 reasons why you should have it

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Whether you are a corporate building, a lavish hotel in the heart of the city centre or a manufacturing unit based in outskirts, they all need one thing. Security. In Swansea, there are hundreds of security providers offering a range of security services that will protect your business including concierge security.

But what is concierge security we hear you ask?
Concierge Security acts as another form of receptionist where they greet visitors to your building, take messages and answer any queries. But Concierge security staff also have the ability to control access to your building (whether that is internal or external) monitor CCTV, quickly respond to any emergency situations and apprehend criminals targeting your business.

So, what are the 5 reasons why you should have concierge security?

Instant protection

There are many benefits to having concierge security and one of the main benefits of having concierge security is instant support in terms of safety and patrols.  Not only can concierge monitor CCTV and raise alarms should there be anything threatening the safety of your business, but they also have the correct skills and training to handle and diffuse potential criminal situations.

By hiring concierge security for your business, you will have someone who is watching for any potential threats to your business. Giving you peace of mind that you can leave your premises lone for long periods of time.

Fully Vetted and Trained Staff

When looking for concierge security it is important to hire fully vetted, licensed and trained staff to protect your business. All of our staff are employed directly by us and are fully vetted by ourselves, ensuring that they are legally allowed to work within specific buildings and areas and are trained to the highest of standards.

Employing your own security staff can be tricky and a bit headache-inducing so letting a professional security provider that is able to fully vet and train their own staff, leaving you more time to focus on running your business and us taking care of the security.

It’ll save you money

We all like to save a bit of money where we can but outsourcing your concierge security can do the same. As you only need to pay for one service you don’t have to deal with pay, uniform, training and vetting costs. Outsourcing your concierge means you pay for specific staff as and when you need them and what’s great about outsourcing your concierge to us, you only have to pay for the services you want (no hidden costs or price hikes).

5-star customer service

You want to give your customers and visitors a face that they can trust when they walk into your building. Having concierge stationed by your reception will allow them to greet clients and visitors to your business and answer any queries or concerns that they may have.

Alongside providing clients and visitors with 5-star customer service, they can ensure that they receive all the regular protection they need. Concierge security can arrange emergency procedures and can ensure that any incidents are fully logged and taken care of.

Clients and visitors so to your business will find concierge a wealth of knowledge and information, as well as help. They will make sure that your business is fully protected and that your guests receive full answers to their burning questions.

Takes the hassle off your hands

When thinking about concierge security for your business it can be very tempting to employ security staff yourself but with further inspection, it can be both timeconsuming and expensive. And think about the other hassle you need to deal with such as welcoming and checking in guests, making sure security protocols are being adhered to.

So, outsourcing your concierge security is a bit of a no brainer. You won’t have to worry about vetting or checking anyone that comes or goes from your business. Our professional security staff can be set to work in establishing a firm but friendly face at the front of your business. They’ll follow your security protocols and will make sure that your CCTV and other security measures are monitored and analysed.

Running a business can take up a lot of your time and you may not have thought or considered concierge security for your business, but there are plenty of reasons why it can benefit you and your business in the long run.

Rather than having to focus on employing your own security staff and training them, why not look at hiring concierge security from a security provider that you can fully trust.

A&R Security provides a wide range of security services that have benefited many businesses across South Wales and the South West. If you are considering Concierge Security for your business visit our website or call us on 01656 713950 for a free non-obligation quote.

Concierge Security, Security, Hotel, A&R Security Services

What is Concierge Security?

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Whether you visit a hotel or a large corporate building in Cardiff, you will see someone on the reception desk welcoming visitors and answering queries. However, with recent events making businesses such as these step up their security, many are investing in concierge or Front of house Security services.

But if you are looking to invest in Concierge Security, do you know what it is?

Here we look at what concierge security is and what the service entails.

What is Concierge Security?

Concierge Security acts as another form of reception where they greet visitors to your building, take messages and answer any queries. But Concierge security staff also have the ability to control access to your building (whether that is internal or external) monitor CCTV and quickly responding to any emergency situations.

What services does Concierge Security provide?

Control access to your building

If your business deals with a lot of sensitive information or expensive equipment, you want to keep unauthorised personal out. Concierge security guards can check who is coming into your building and issue them key cards or fobs that only allow them into certain parts of your building. If your building can only be accessed with a key code, card or fob from the outside and visitors are there to see someone within your building, they can check and grant access when approved and have them sign a visitors log.

Monitor CCTV

Many businesses have CCTV within their building but during the evening it can difficult to arrange a member of staff to monitor CCTV.

Concierge Security guards can monitor CCTV cameras throughout the day and evening, ensuring that anyone acting suspiciously or trying to break into your building are quickly responded too and apprehended. Alongside looking out for suspicious activity within your building, concierge security guards can monitor CCTV for any maintenance issues and quickly notify your facilities management team.

Deal with emergencies

Whether its someone seriously hurt or a fire alarm going off, it important to have someone who knows how do deal with an emergency in a professional manner. Concierge Security guards are fully trained to deal with any kind of emergency, whether that is administering first aid to a visitor or member of staff, calmly instructing staff and visitors to exit the building in a calm manner if there is a fire or to quickly apprehend a criminal and escort them from the premises.

Carry out Health & Safety checks

Health and safety should be a top priority when wanting to ensure the safety of your staff and visitors. Concierge security guards can carry out health and safety check within your building, ensuring that there the correct H&S procedures are being followed and report any maintenance issues.

 

If you are looking for concierge services for your business, then speak to A&R Security Services. We ensure that we provide a tailored service that suits your needs and our concierge security guards provide visitors and staff 5-star customer service. If you wish to find out more about our concierge security services, then visit our website or give us a call on 01656 713950