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CaravanStorage, Caravan Storage Security, Security Services, Cardiff, Newport, RCT, Bridgend, Swansea

Caravan Storage – Keeping your site secure

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With holiday prices rising over the years many families have turned to caravanning, visiting historical landmarks, picturesque countryside and fabulous beaches – and South Wales has plenty of those.

But after the summer sun has hidden behind the clouds, this time of year sees caravaners shutting their caravans for the winter and putting them into storage – presenting thieves a perfect opportunity to either break into caravans, stealing valuable equipment or stealing the caravan itself.

According to the Caravan and Camping club in 2015 caravan thefts had risen by 20% on previous years. Although there are peak times for caravans to be stolen – thefts can happen all year round.

To minimise theft, caravaners will possibly look at caravan storage facilities. But it is important that your caravan storage facility has lock tight security to deter criminals and put owners’ minds at ease.

If your site doesn’t have lock-tight security – what can you do to boost it?

Robust gates and fencing

Many storage facilities will have gates and fencing around the perimeter of their site, but it is important that they are robust enough that they are not easily damaged and broken into to get into your storage site. To make your perimeter security more robust use electric gates that have either a keypad or key card entry system. Not only does this mean that only your staff and caravan owners enter your storage site – it can allow you or security to monitor who is coming in and out.

Also using fencing that has a tight lattice and sharpened edge to the top can prevent criminals from attempting to squeeze through fencing or climb over the top.

CCTV

Although CCTV is basic security, it can help monitor your site day or night – helping security staff lookout for any suspicious activity either around the perimeter of your storage facility or to any caravans inside and respond accordingly.

Lighting

Security lighting is another basic security measure, but it can easily deter criminals from attempting to get near your caravan storage site – especially under the cover of darkness. Having security lights can light up areas that are normally blind spots for security guards or CCTV and if anyone attempts to get near, if criminals are lit up – they will be made to feel like they have been caught.

Security Guards

Depending on the location and the size of your caravan storage site, security guards can provide that extra bit of security. Manned guards can be positioned near gates or areas that are often exploited by trespassers and can monitor CCTV for any suspicious activity. Mobile Security Guards can patrol your facilities different compounds, making sure that gates are secure and there have been no attempts at entering your storage facility. If there is any activity, security guards can quickly respond to trespassers and deal with them accordingly.

 

A&R Security Services can provide manned guarding and mobile security services to storage facilities in Cardiff, Newport, Swansea, Bridgend and RCT. For more information about our security services call us on 01656 713950 or visit our website.

Customer Experience, Customer Service, Business Security, Security Services, A&R Security Services

The Importance of Customer Experience in the Security Industry

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For business owners, it can be a bit of a minefield to find the right security service. They want to know that the security provider that they have chosen will give them the best possible service as well as listen to their needs.

That is why here at A&R Security Services, we listen to our customers and tailor our services to them and any changes are noted and implemented.

So, here are some ways in which the customer experience will enhance your business by hiring security professionals

Transparent security presence.

Security guards should convey the impression that guards are ready to protect staff, clients and visitors by performing manned patrols at your business. Manned Security guards can quickly respond to incidents, as well as acting as a point of contact for anyone who needs assistance.

Face of the business

If you have a business or building that has front of house services, having concierge or front of house guards can protect your business. As soon as someone enters your building, they are greeted by a friendly and familiar face – who not only is able to protect them, but also act as the face of your business. Having front of house or concierge security staff to greet everyone who comes and goes will ensure your reputation for customer service is upheld. As simple as it sounds, greeting visitors as they enter, and leave will give them the idea that they are appreciated and valued by your business. Also, it is a way for your security guards to identify and describe people easily if anyone commits a crime.

Maintaining client’s relationships

Having consistent security will reassure your customers that security guards will always be around to keep watch and protect. Having security guards to take the time to listen to clients worries and needs will confirm that the solution provided by the service will be delivered and help maintain a good relationship with your customers.

Addressing mistakes to gain trust

We all know that mistakes happen, and we learn from them. So, for professionals it’s better to address issues straight away and apologies to the customer – not run away from it and deny it ever happened.  When your business accepts that something went wrong, it will gain trust from customers who will be reassured that the mistakes are unlikely to happen again, and every effort will be made to fix the situation as soon as possible.

Human interaction

With the world thriving on the latest technological advancements, it is important for us to remember that the value of human interaction has in daily life. Creating a place in which customers can receive personable and physical recognition from staff can help customers who perhaps feel lonely, or in need of a friendly face. Security guards can be that form of human interaction at any time day or night.

Attention to Detail

One way in which you can guarantee customer satisfaction is by paying attention to the small things. Security guards paying attention to the smallest of details can go a long way especially if there is a problem that needs to be fixed.

Risk assessments to determine solutions

Having regular risk assessments of the premises will ensure that all areas are maintained for consistent monitoring, deterring crime and dealing with emergency situations. Security personnel can keep track of findings and compile reports so that legally you are covered for any claims made against your business.

Here at A&R Security Services, we offer tailored security solutions to businesses across Cardiff, Newport, Swansea, Bridgend, South Wales and the South West. To find out more about our Manned guarding, Mobile Security Patrols, Secure Keyholding and Alarm Response Services – call us on 01656 713950 or visit our website.

Manned guarding, office security, manned office guarding, manned guards, A&R Security Services, A&R Security,

Why manned guards are beneficial to your office building in Cardiff.

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There are multiple office blocks located in and around the city of Cardiff, with many being home to multi-million-pound businesses. Having manned guards located outside or inside your building is an effective way of dissuading criminals from attempting to commit a crime at your business.

Here we’ll be highlighting some key benefits that come with having manned guarding

Strong visible presence

When protecting your business, you want criminals to know that it is effectively guarded and protected. Having uniformed manned guards can give a strong security presence and warning to anyone scoping out your business.

24/7 monitoring

Manned guards can operate at any time of the day. They can monitor CCTV and monitor who is coming in and out of your building – making it more difficult for criminals to attempt anything.

Rapid Response

Whether it is an alarm sounding or an intruder being caught on CCTV – as manned security guards are already on site they can quickly respond to an emergency or notify mobile security. If there has been an incident, they can log them in incident report books, detailing any security events so that you have a record of what has happened.

Health and Safety Skills

If there is a medical emergency or fire, having first aid and fire safety trained manned guards will be beneficial. If any of your employees or visitors become unwell, if a fire breaks out or there is a health and safety issue- a manned guard knows how to deal with the situation in a rapid and professional manner.

Prevent unauthorised access

Most new office blocks will have inbuilt security features such as key card or fob entry to prevent any unauthorised access. However, there are office blocks that are older and do not have access security systems such as key or fob entry in place.

Manned guards can act as concierge, keeping track of who is coming in and out of the building and notifying employees about visitors being there to see them.

Keyholding services

Alongside manning reception, monitoring and H&S skills, manned security guards can offer secure key holding services. If your office building is having work done out of hours or you have earl/late deliveries, manned guards can allow them access into your property but also monitor who is coming in and out of your building.

Here at A&R Security Services, we offer professional manned guarding to businesses in Cardiff and across South Wales and the South West. To find out more about our services call us on 01656 713950 or visit our website for more details.

 

Burglaries, Swansea, Cardiff, Newport, RCT, Bridgend, Security, Commercial Security, A&R Security Services

3 most common types of commercial burglaries in Swansea

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According to recent reports and statistics from Police.uk there were 1,231 burglaries reported in Swansea between August 2018 and July 2019.

Combined with data from You.gov – which shows that burglaries cost small businesses on average £2K and the UK economy over £1.8bn – clearly showing that burglaries present a threat to businesses in Swansea.

In order for business owners to protect their business, staff and assets, it’s important for business owners to understand what they are up against. Knowing what they are up against allows business owners to implement necessary security procedures that will protect their business.

There are three types of commercial burglaries. Here we’ll outline what they are as well as give you tips on how to avoid becoming a target.

Opportunistic Burglaries

These types of burglaries are often carried out on a whim. For example, a potential criminal may notice an open window or door that has been left unlocked. By taking advantage of these lapses in security, an opportunistic burglar will enter your property and steal as much as they can in a short amount of time.

Most of the time, opportunistic burglars will make little to no effort to conceal their presence and avoid detection by alarms or CCTV, and will often enter your property quickly, grab whatever they see and then leave.

Opportunistic burglars are the easiest to prevent. However, within the last year, only 5% of burglaries in the UK were solved by police, indicating that even opportunistic burglars aren’t successful.

In order to prevent opportunistic burglaries:

·         Ensure that doors and windows are closed and locked whenever your premises is unoccupied.

·         Close blinds to ensure burglars can’t see into your property.

·         Lock valuables and important documents in secure lock draws or cabinets

·         Don’t leave cash on your property (if it is un-avoidable keep it in a secure safe)

 

Smash and grab burglaries

Smash and grab burglaries involve criminals using heavy objects to smash windows and gain entry into a property. Occasionally stolen vehicles or heavy machinery are used to ram into shop fronts and help thieves make a quick getaway.

Crimes involving vehicles being used to ram into buildings is often known as ‘Ram Raiding’ and are especially dangerous to the public, to your staff and can be expensive to recover from.

Whether smash and grab burglars use a vehicle or not – Smash and grabs can often occur day or night, usually targeting the front of the building and are often over with within a minute.

To protect yourself from Smash and grabs:

·         Use metal shutters to protect the front of your business.

·         Ensure to use high-density glass on windows and doors throughout the property

·         Position visible CCTV cameras so that you always have a clear view of any large windows or doors.

·         Station security guards at the front of your business.

 

Sophisticated Burglaries

Unlike Opportunistic or smash and grab burglaries, sophisticated burglaries are often undertaken by criminals who observe to minimise their chances of being caught, as well as maximising the amount of time they can spend within your property.

Any criminal looking to undertake a sophisticated burglary will observe you and your staff and spot vulnerable security points that can later be exploited. For example, if your building is unoccupied either overnight or for a couple of days, they may choose these times to act. They may also approach employees in order to get insider information about your alarm system and how it can be deactivated. Alternatively, they purposely set your alarm system off numerous times to stop security guards and police responding to your property’s alarm system (thinking there is a fault).

To avoid becoming a victim here are some tips to help:

·         Hire mobile security guards to patrol the exterior and interior of your property at unscheduled times.

·         Ensure your staff do not give out codes or security information – regularly change your alarm codes.

·         Respond to all alarm soundings – no matter if it is a fault with the system or a purposeful activation

·         Hire manned security to guard your property overnight and over weekends

·         Monitor CCTV footage to see if anyone is spending time outside observing your property for long periods of time or approaching employees.

A&R Security Services provides professional security services in Swansea including manned guarding, mobile security, alarm installation and monitoring, and secure key holding services. If you would like to know more about our services call us on 01656 713950 or visit our website for more details.

Event Security Services, Security Services, Security

Having Effective Event Security

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With the British summer being set to be filled with an array of music events, festivals, sporting and community events, there has never been a more important time to stress the importance of event security.

Over the past few years, both small and large events have been targets for attacks, so security at events needs to hit the mark in protecting both the public and staff.
But what can be done to keep guests safe and an event trouble-free?

1. Choose the right venue – when planning an event and choosing a venue, keeping security in mind is important. Internal venues such as Concert halls, theatres, hotels, museums, etc are naturally secure sights, with physical barriers. Most venues will have emergency evacuation strategies in place with staff already briefed in preventing public panic and mass exiting. Major venues will have increased their security planning and provision significantly in answer to threats that events and venues face. Outside events such as festivals need a little bit more effort with security and patrols, planning how perimeters will be secured and properly patrolled.

2. Conducting security assessments- assessing potential threats to and at an event is important when protecting guests. High profile events such as music festivals, charity events or awards with celebrities and other prominent figures present more of a security challenge. Even with the level of security threat is known – a security assessment will highlight weak points in a security plan. When planning an event and putting a plan in place – it’s always good practice to have a contingency plan to ensure the smooth running of your event if anything were to go wrong. If you’re planning an event think ‘How will an uninvited guest be handled? What will happen in the event of a security breech? How will emergency procedures be implemented?’

3. Brief your team – when planning or running an event – communication is key! A breakdown in communication can make a plan fall apart and an event fail. Effectively communicating to your security team what their roles are and the protocols of what to do in an emergency. For example, if there is a need for mass evacuation, which exit are they to staff? Who will liaise with emergency services? How will your security keep guests staff safe?

4. Screening guests and staff – With recent attacks on events, security have had to screen guests and staff at venues. From checking bags to scrutinising tickets, security staff need to be clear and confident in screening both staff and guests when entering a venue.

5. Hire a professional security company – To ensure your event is really safe and secure, hiring a professional security firm can be critical. Professional security firms can perform detailed security assessments on your venue and plans, as well as providing SIA licensed security staff. Professional security firms are fully insured and can create bespoke packages from patrolling to front-of-house staff.

A&R Security Services has over 40 years of experience in the security industry and have worked with a number of customers across South Wales and the South West. We can offer bespoke event security packages that suit your needs. If you would like to know more or would like a quote, contact us on 01656 713950 or visit our website for more details.

School Security, Security, A&R Security Services, Summer Holidays, ARSS

Do you have school security for the summer holidays?

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Summer has arrived and school is nearly out! However, there are some people out there that ruin your summer plans, risking personal safety and property loss.

School summer holiday security should be on the top of the list for teachers and parents. According to statistics, the highest percentage of burglaries, thefts and vandalism occur during the summer holidays.

With technology becoming an integral part of teaching, property such as tablets, laptops/computers, projectors and smart boards can become potential targets for theft.  Tablets and laptops are the easiest of targets to steal as they can be easily taken and concealed within bags and jackets. Tablets and laptops are often protected with passcodes and encryption which can dissuade most criminals but there are more persistent criminals that are able to crack encryptions and quickly sell them on, becoming untraceable by the school or police authorities.

When securing tech such as tablets and laptops, it’s good practice to store them out of sight inside secure cupboards that have either a key lock or passcode system, with the cupboard being securely fixed to the floor.

Without completely dismantling a computer apart, it can be difficult to put them out of sight or in a secure location. Securing computer monitors and towers with anti-theft cables and locks to the desk can prevent thieves from quickly grabbing them and making a quick getaway. Projectors can be secured in a very similar way, where they are secured with anti-theft cables and locks to their cradle.

So that’s the tech secured, what about the rest of the school?

CCTV

Installing CCTV in inconspicuous areas and near access points allow you to monitor any activity in different areas of your school premises.  CCTV is an effective way of visually monitoring any suspicious activity which you can immediately respond to. If you do have a break-in, CCTV can be watched back allowing you to identify any perpetrators that have entered your premises and have stolen or damaged property. It can also be used as evidence in legal cases such as convictions for theft or vandalism.

Security Lighting

Criminals often look for access points or areas of a premises that aren’t well lit so installing motion-activated security lighting outside can help deter criminals. Using security lighting is not only effective at lighting certain areas(when triggered by movement) they can activate and make a trespasser feel like they have been caught in the act but also feel exposed, effectively deterring them from accessing your school further. Security lights are also good to use alongside CCTV camera’s to clearly identify any criminals on your school premises.

Alarm System

Installing an alarm system is seen as the most basic of security measures but they are the most effective. Whenever a security alarm is triggered, it can alert the right people to respond. Alarm systems come in a range of systems so it is important to find the right one that would be effective at protecting your school from criminals.

Manned and Mobile guarding

Looking to have manned or mobile security can be a bit of a drastic security strategy plan but it can effectively send a message to any criminals that your school is professionally protected. Having professional security guards that are SIA licensed can guard certain areas or patrol the school premises and look out for any suspicious activity, detaining anyone who is entering your schools’ premises without permission. Security guards can also monitor CCTV and alarm systems, responding to any activity in your school premises.  If your school is having work carried out over the summer holidays, security guards can check anyone coming in and be a point of contact if anything were to happen.

Internal Security Door Systems

If you’re worried about unauthorised personnel entering your school during building work or holiday clubs, you can employ security guards to monitor activity in and out of the school or you can employ internal door security systems. Having internal security door systems such as a passcode or key card/fob system gives you the ability to track who is coming in and out of the building at what time. It can also prevent anyone who is not staff from entering your school or certain areas inside. Use of the incorrect passcode/key card/ fob can deny access to the school but if used too many times, can alert the right authorities that someone is trying to gain access to an area that is restricted.

If you are considering upping your school’s security for the summer holidays, then get in touch with A&R Security Services. We at A&R Security Services know the importance of protecting your property and can offer a range of services including:

Manned Guarding

Mobile Patrol

Alarm installation

Secure key holding and alarm monitoring

If you would like to know more about these services or would like a quote, then get in touch with us on 01656 713950 or visit our website.